Support

 

Support for our software

We are always endeavored to improve our software and offer a professional support.

You can contact us in different ways:

Support by email (support@alta4.com)

The easiest way to reach us is by sending an email to support@alta4.com. We're using an ticket system which allows us a fast and easyprocessing of your support request. Please leave the assigned ticket number in the email's subject line, or tell us the assigned ticket number when calling us.

Further Ways Of Contacting Us

Of course you can reach us also by telephone, via email or postal. You will get information about addresses and telephone numbers on our contact page.

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We offer the following support:

DiagramWizard 3	vers. 3.0	until the end of 2007
ExifExtractor NG	vers. 3.5	unlimited until announced differently
HTML ImageMapper 3	vers. 3.3	support ended
	vers. 3.5	until May 2008
HTML ImageMapper 8	vers. 8.3	support ended
	vers. 8.4	support ended
	vers. 8.5	support ended
HTML ImageMapper 9	vers. 9.0	support ended
	vers. 9.1	support ended
	vers. 9.2	until July 2008
HTML ImageMapper 10	vers. 10.0	at least until November 2008
HTML ImageMapper NG	vers. NG-AJAX	until August 2009
HTML ImageMapper NG2	vers. NG2-AJAX	until August 2012
HTML ImageMapper NG10	vers. 13	unlimited until announced differently
GPS PhotoMapper 1	vers. 1.0	support ended
GPS PhotoMapper 2	vers. 2.0	until the end of 2008
GPS PhotoMapper NG	vers. NG-AJAX	until June 2009
GPS PhotoMapper NG2	vers. NG2-AJAX	unlimited until announced differently

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