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support
Support for our software We are always endeavored to improve our software and offer a professional support. You can contact us in different ways:Bug Tracking System: Please use our Online Bug Tracking System. Announce bugs and feature requests (so-called tickets) and we will try there to care us as soon as possible for it. Your advantage to Signup: If you signup in the Bug-Tracking-System you will get a personal free account and you will always be informed automatically about status changes in your tickets. This is extremely meaningful for further inquiries. In addition you immediately will be informed by email, if your desire were converted or the bugs reported by you were repaired. Logging in anonymously: If you don't want to signup, you can also login anonymously. But note that you won't have the advantages that you will have by signing up. Procedures: 1) you are new to the Bug Tracking System and want to signup 2) you want to enter the Bug Tracking System without signing up
Note: The Bug-TrackingSystem is bilingual, i.e. both German and English. Do not let disturb yourself by the german terms. Further Ways Of Contacting Us Of course you can reach us also by telephone, via email or postal. You will get information about addresses and telephone numbers on our contact page. We offer the following support:
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